Some Recent Results on Using Artificial Intelligence in Collaborative Enterprises

The growing adoption of artificial intelligence in business processes is profoundly changing collaboration practices, knowledge management and value creation. This paper offers a critical review of recent literature on this topic, with particular attention to the context of collaborative enterprises. Through a comparative analysis of four recent contributions on this topic, this paper highlights that the effectiveness of artificial intelligence in the context of collaborative enterprises depends not only on the technology itself, but also on the integration within organizational environments characterized by advanced collaboration and knowledge management practices. The paper provides an interpretation of collaborative enterprises as socio-technical ecosystems, in which artificial intelligence becomes a force that promotes innovation, but only if it is embedded in a culture of co-design and continuous learning. The surveyed findings offer valuable insights for rethinking organizational models and promoting a more conscious and synergistic adoption of artificial intelligence technologies in collaborative enterprises.