The impact of service attributes and category on eWOM helpfulness: An investigation of extremely negative and positive ratings using latent semantic analytics and regression analysis / Filieri, Raffaele; Galati, Francesco; Raguseo, Elisabetta. - In: COMPUTERS IN HUMAN BEHAVIOR. - ISSN 0747-5632. - 114:(2020), p. 106527. [10.1016/j.chb.2020.106527]

The impact of service attributes and category on eWOM helpfulness: An investigation of extremely negative and positive ratings using latent semantic analytics and regression analysis

Galati, Francesco;
2020

The impact of service attributes and category on eWOM helpfulness: An investigation of extremely negative and positive ratings using latent semantic analytics and regression analysis / Filieri, Raffaele; Galati, Francesco; Raguseo, Elisabetta. - In: COMPUTERS IN HUMAN BEHAVIOR. - ISSN 0747-5632. - 114:(2020), p. 106527. [10.1016/j.chb.2020.106527]
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11381/2880359
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